Developer Support
Questions?

For App related issues, please first try to reset the application in the Developers Sandbox to ensure the coding is correct. If the issue continues, please email our Support Team

To better assist you, please include the following information in your email:

  • Description of the issue
  • Relevant environment information - Developer Sandbox or Production
  • App description: Patient Access App or Provider Directory App
  • Details about the App(s) you are having issues with
  • Response code/error message received
  • Date and time of the error
  • Your contact information